SERVICES
Human resources management nonprofit organizations, Strategic management nonprofits, Nonprofit strategic plan
All services are custom designed for the client and are business based solutions to achieve defined objectives.
• Consulting
• Executive Coaching
• Facilitation
Consulting
Here are some of the steps I usually follow:
- Define scope-boundaries
- Define objectives
- Determine information to collect and methodology
- Define my role -what it is and isn't
- Determine deliverables
- Define support needed from client
- Outline time schedule
- Discovery-collection, analysis
- Present findings and recommendations
- Assist in decision making
Executive Coaching
Three Types of Coaching
- Remedial - improve performance, overcome resistance
- Transitional - new role, provide clarity
- Development - plan growth for high potentials
Executive Coaching: A coach is a trusted advisor to help the executive successfully meet challenges taking into account the macro and micro environments. This is accomplished by:
- Sharing conceptual frameworks
- Encouraging rigor and discipline in thinking, visioning, planning, and expectations.
- Challenging
- Building capacity
Four Phases of Coaching: Adapted from Mary Beth O'Neill
- Become a partner - familiarize, establish ground rules
- Collect data and provide feedback
- Develop an action plan
- Execute and re-evaluate
What I Will Do - My Commitment to Clients
- Maintain a holistic perspective - corporate, cultural, department, individual - the broadest context
- Focus on results
- Move alternatively from a macro to a micro view
- Provide timely and candid feedback
- Let others create their own successes and mistakes
- Listen
- Challenge as well as support
What Coaches Help Clients Do
- Diagnose
- Close gaps between self and other assessments
- Identify priorities for improvement
- Help them understand why current patterns of behavior don't work
- Help them anticipate behavioral shifts that need to occur
Goal Setting and Intervention - Assist Clients to:
- Set goals for improvement
- Identify concrete first action steps
- Suggest ways to test effectiveness
- Apply new tools and resources
- Interpret feedback and understand patterns
- Provide the client with a safe opportunity to explore new behaviors and yet be willing to confront them on issues of accountability.
Facilitation
Facilitate is defined: "To free from difficulties or obstacles; makes easier; aid; assist."
Two Types:
#1 Basic
- Solve specific problem
- Limited engagement
- Targeted intervention
- Directive role in managing a process
#2 Development
- Solving a problem and improving team process
- Extensive engagement
- Team development
- Helps team develop it's own processes
What I Would Do
- Help team leaders manage meetings
- Facilitate leaderless teams
- Help teams reach closure
- Enhance communications skills
- Provide leaders and members with feedback
- Assess process
- Help plan key events
- Provide specialized expertise-problem solving, decision making, potential problem analysis
(I do not provide content expertise)
