SERVICES

All services are custom designed for the client and are business based solutions to achieve defined objectives.

• Consulting

• Executive Coaching

• Facilitation

 

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Consulting

Here are some of the steps I usually follow:

• Define scope-boundaries
• Define objectives
• Determine information to collect and methodology
• Define my role -what it is and isn't
• Determine deliverables
• Define support needed from client
• Outline time schedule
• Discovery-collection, analysis
• Present findings and recommendations
• Assist in decision making

 

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Executive Coaching

Three Types of Coaching

• Remedial - improve performance, overcome resistance
  
• Transitional - new role, provide clarity
  
• Development - plan growth for high potentials

Executive Coaching: A coach is a trusted advisor to help the executive successfully meet challenges taking into account the macro and micro environments. This is accomplished by:

• Sharing conceptual frameworks
  
• Encouraging rigor and discipline in thinking, visioning, planning, and expectations.
• Challenging
  
• Building capacity

Four Phases of Coaching: Adapted from Mary Beth O'Neill

• Become a partner - familiarize, establish ground rules
• Collect data and provide feedback
• Develop an action plan
• Execute and re-evaluate

What I Will Do - My Commitment to Clients

• Maintain a holistic perspective - corporate, cultural, department, individual - the broadest context
  
• Focus on results
  
• Move alternatively from a macro to a micro view
• Provide timely and candid feedback
  
• Let others create their own successes and mistakes
  
• Listen
• Challenge as well as support

What Coaches Help Clients Do

• Diagnose
  
• Close gaps between self and other assessments
  
• Identify priorities for improvement
  
• Help them understand why current patterns of behavior don't work
  
• Help them anticipate behavioral shifts that need to occur

Goal Setting and Intervention - Assist Clients to:

• Set goals for improvement
• Identify concrete first action steps
  
• Suggest ways to test effectiveness
  
• Apply new tools and resources
• Interpret feedback and understand patterns
• Provide the client with a safe opportunity to explore new behaviors and yet be willing to confront them on issues of accountability.

 

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Facilitation

Facilitate is defined: "To free from difficulties or obstacles; makes easier; aid; assist."

Two Types:

#1 Basic

• Solve specific problem
  
• Limited engagement
  
• Targeted intervention
  
• Directive role in managing a process

#2 Development

• Solving a problem and improving team process
  
• Extensive engagement
  
• Team development
  
• Helps team develop it's own processes

What I Would Do

• Help team leaders manage meetings
  
• Facilitate leaderless teams
  
• Help teams reach closure
  
• Enhance communications skills
  
• Provide leaders and members with feedback
  
• Assess process
  
• Help plan key events
  
• Provide specialized expertise-problem solving, decision making, potential problem analysis
  

(I do not provide content expertise)

 

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